NOW WE’RE TALKING℠
…finally a phone service designed to increase sales & improve customer service
Engaging Client Experiences
Unlimited phone lines mean your callers will never hear a busy signal. You can get calls even if your office internet or power goes out.
Improving Insights
Tools you need to monitor your staff’s interactions with customers. Train new employees with Listen-In and Join functions.
Mobility Matters
Share information quickly, securely and easily. Stay connected and quickly coordinate using SMS Text, Chat, Smartphone Apps and MORE!
OUR MAIN FEATURES
Future proof your business with our scalable, stable and secure system
Flexibility Delivered
- Ensures all inquiries are answered in the order received.
- Improve office efficiency and customize on-hold messages based on caller type: new lead, active client, returning client, or prospective employee.
Increase Sales
- Never miss a call. Receive important calls wherever business takes you.
- Route clients to your mobile phone and seamlessly transfer calls back to your office again.
Mobility Matters
- Ever been stuck on a call and need to leave for an appointment? Simply swap the call to your cell phone.
- Seamlessly transfer your calls between desk phone and mobile devices and back again. Your caller doesn’t even notice the transition and the talk time continues to be tracked.
Text Messaging & Chat
- Don’t give out your personal numbers.
- Text clients appointment reminders and updates using your business number.
- Increase internal collaboration with Portal Chat and Text Messaging.
Coaching Tools
- The first step to improving your client relations is understanding where they stand.
- We provide a variety of tools for monitoring and recording conversations between your clients and your employees.
- Know what services for a first time caller, what was authorized and what promises were made.
Intuitive Analytics
- Visually compelling business intelligence at a glance. Easy to use, real-time, scheduled and custom reporting.
- Gain an immediate competitive advantage by increasing lead-to-conversion rates. Instant access to call volume, hold times, missed calls and more.
Stop Missing Calls
Every call you miss could be a missed sale. With Clarity, unlimited phone lines mean your clients will never hear a busy signal. Promotional messaging options can instantly accelerate average tickets by +20%. Know what marketing is making your phone ring and where you’re wasting your money.
Improve Your Customer Service
With Clarity®, you’ll get the tools you need to monitor your staff’s interactions with clients and help them do a better job of servicing and selling. Monitoring and training tools – hear first hand how calls are handled and jump-in to save sales and train new employees with Listen-In, Whisper, and Join functions.
WHAT WE DO
Technically certified VoIP professionals and communication consultants
We’re not here to sell you, we’re here to help you
We could go on all day, but we’re less interested in selling you on us than we are in helping you make the most of your client interactions while reducing operational cost.
Let’s take the next step and have us give you a quote. There’s no obligation. We won’t pester you to close the deal. We just want the opportunity to show you how we can help you by upgrading your phone system.
