NOW WE’RE TALKING℠
The top three ways switching to Clarity will gain you more revenue.
Marketing & Promotional Tools
Know what media delivered sales. Promotional messaging options can instantly accelerate average tickets by +20%.
Smart Business Phone Features
Clarity gives you Unlimited Lines to ensure callers never get a busy signal. While Call Queuing ensures all inquiries are answered in the order received.
Insights & Analytics
With our system you will know how well your team is doing – from staffing to answering the phones and managing your marketing budget.
BENEFITS
Stop Missing Calls
Every call you miss could be a missed sale. With Clarity, unlimited phone lines mean your customers will never hear a busy signal. Promotional messaging options can instantly accelerate average tickets by +20%. Know what marketing is making your phone ring and where you’re wasting your money.
Start Selling to a Captive Audience
If you’re not using your phone to sell products and services to everyone who calls, you’re not just missing a sale, you’re missing the boat. In-ring messaging lets you play a recorded offer to callers even before you tell them to press 1.
Improve Your Customer Service
With Clarity, you’ll get the tools you need to monitor your staff’s interactions with customers and help them do a better job of servicing and selling. Monitoring and training tools – hear first hand how calls are handled and jump-in to save sales and train new employees with listen-in, whisper, and join functions.
Use a Phone Designed for Retailers Like You
Who better to help you make more sales than a phone company that specializes in local, regional, national and multi-unit retailers? Clarity Voice is the best in breed VOIP service provider serving the US and Canada.
Take Advantage of Our Expertise in Your Industry
The best phone setup for a restaurant is significantly different than the perfect phone solution for a retailer. Our experience serving hundreds of franchisors, franchisees, and independent business, has taught us about the best way to configure a phone system to help you make more sales.
OUR MAIN FEATURES
Never a Busy Signal
Callers instantly hear a voice menu prompting them to identify the reason for their call for faster service. Add unique On-Hold Music or Messaging by caller type to further educate callers about new products/services and/or awareness of monthly advertised specials.
In-Ring Messaging Drives Upsells
In-Ring Messaging Drives Upsells. Increase your average order by 20% by promoting weekly or monthly specials before you even answer the phone. Add longer educational or promotional messages while they wait for service. Professional Recordings also available to ensure you sound as professional as a big box store.
Time-of-Day/Day-of-Week Routing & Promotional Messaging
Adjust messaging and call handling based on your busy periods, holidays and more. Add unique On-Hold Music or Messaging by caller type to further educate callers about new products/services and/or awareness of monthly advertised specials.
Hard to Beat Call Handling
Handle an unlimited number of callers: park them on hold and pick them up from the front or back of the store. Offer to ring them back instead of having to hold and even add special ring tones to help distinguish customers from delivery drivers calling in.
HD Voice with Acoustic Fencing
Keeps customer conversations free from extraneous noises and distractions by dramatically improving the most important component of your call – voice clarity. No longer will customers struggle to hear over store noise or overhear counter chatter.
Call Recording
A standard feature. Listen to random calls for quality assurance or find a customer’s call if they complain about staff or an incorrect order.
Real Time and Historical Reports
Which ads are driving more callers to you? How many calls are YOU losing? How long are people waiting? With our system you will know how well your team is doing – from staffing, to answering the phones, and managing your marketing budget.
Auto Attendants
Immediately answer and customize call routing by caller type (sales leads vs. existing customers, employees vs. valued vendors or commonly asked questions such as business hours or driving directions.) Further educate callers about new products/services and/or awareness of monthly advertised specials with professional on-hold messaging.
POS Integration
Need point of sale screen pops or custom integration? No problem. We have a number of options to offer you.
WHAT WE DO
Technically certified VoIP professionals and communication consultants
We’re not here to sell you, we’re here to help you
We could go on all day, but we’re less interested in selling you on us than we are in helping you make the most of your client interactions while reducing operational cost.
Let’s take the next step and have us give you a quote. There’s no obligation. We won’t pester you to close the deal. We just want the opportunity to show you how we can help you by upgrading your phone system.
