PACKAGES & PRICING
Discover the perfect plan for your business with our affordable VoIP Packages
Now more than ever, operations need to be adaptable. Whether you’re looking for a basic in-office set up, full unified communications, or integrated contact center functionality we offer month-to-month or discounted contract pricing.
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- Assigned Telephone NumberAssigned Telephone Number
- Call HandlingCall Handling
- Attendant Console (Virtual Switchboard)Attendant Console (Virtual Switchboard)
- Unlimited Lines - Never a Busy SignalUnlimited Lines - Never a Busy Signal
- Auto Attendant & SmartRouting™Auto Attendant & SmartRouting™
- Dynamic Day & Time RoutingDynamic Day & Time Routing
- Music/Messaging On-HoldMusic/Messaging On-Hold
- Hunt GroupHunt Group
- Cell Phone in Hunt Group / QueueCell Phone in Hunt Group / Queue
- Call Transfer - Attended & BlindCall Transfer - Attended & Blind
- Call WaitingCall Waiting
- Call LogsCall Logs
- Click-to-Call / Call BackClick-to-Call / Call Back
- Contacts / Personal DirectoryContacts / Personal Directory
- Do Not DisturbDo Not Disturb
- Call Queue - Ring AllCall Queue - Ring All
- Customizable Outbound Caller IDCustomizable Outbound Caller ID
- Call Park & Call FlipCall Park & Call Flip
- Follow Me - Simultaneous RingFollow Me - Simultaneous Ring
- Caller ID BlockingCaller ID Blocking
- Robo Dialing BlockerRobo Dialing Blocker
- Desk PhoneDesk Phone
- Mobile App (iOS/Android)Mobile App (iOS/Android)
- Web Phone / SoftphoneWeb Phone / Softphone
- FailoverFailover
- HD VoiceHD Voice
- Inbound Caller ID NameInbound Caller ID Name
- Intercom PagingIntercom Paging
- Unlimited CallingUnlimited Calling
- Missed Call NotificationMissed Call Notification
- Productivity ToolsProductivity Tools
- Audio Conferencing - 3-WayAudio Conferencing - 3-Way
- Audio Conference Bridge - GroupAudio Conference Bridge - Group
- Presence - Know Who's on a CallPresence - Know Who's on a Call
- Missed / Abandoned Call NotificationMissed / Abandoned Call Notification
- VoicemailVoicemail
- Voicemail EscapeVoicemail Escape
- Voicemail TranscriptionVoicemail Transcription
- Voicemail Notification - eMailVoicemail Notification - eMail
- Voicemail Notification - SMS TextVoicemail Notification - SMS Text
- Internal Chat / Group ChatInternal Chat / Group Chat
- Texting - SMS (words)Texting - SMS (words)
- Texting - MMS (images)Texting - MMS (images)
- Virtual Private AssistantVirtual Private Assistant
- Video Conference MeetingVideo Conference Meeting
- Video Presentation Meeting (up to 1000 participants)Video Presentation Meeting (up to 1000 participants)
- Video RecordingVideo Recording
- Video RoomsVideo Rooms
- Video StatisticsVideo Statistics
- Click-to-Call DialingClick-to-Call Dialing
- Custom Number LabelingCustom Number Labeling
- Dial by Name DirectoryDial by Name Directory
- Distinctive Ring ToneDistinctive Ring Tone
- Main TN Directory ListingMain TN Directory Listing
- Office Anywhere WebOffice Anywhere Web
- ClarityVoice Office Anywhere Mobile App (iOS & Android)ClarityVoice Office Anywhere Mobile App (iOS & Android)
- Speech-To-TextSpeech-To-Text
- Text-to-SpeechText-to-Speech
- Clarity Video AnywhereClarity Video Anywhere
- Business SMS / MMSBusiness SMS / MMS
- Call ScreeningCall Screening
- User ManagementUser Management
- Administrative Portal (Agent, Supervisor, Admin)Administrative Portal (Agent, Supervisor, Admin)
- Coaching - Listen, Whisper, JoinCoaching - Listen, Whisper, Join
- Call Recording (automatic 30-day storage)Call Recording (automatic 30-day storage)
- Call Recording - On DemandCall Recording - On Demand
- Call Recording Retention (60 Additional Days)Call Recording Retention (60 Additional Days)
- Clarity CellularClarity Cellular
- Desktop Pro Softphone (CDP)Desktop Pro Softphone (CDP)
- eFax with Dedicated Fax NumbereFax with Dedicated Fax Number
- IntegrationsIntegrations
- Call Reporting - Basic Call Detail RecordCall Reporting - Basic Call Detail Record
- Analytics Dashboard & eMail ReportsAnalytics Dashboard & eMail Reports
- User PortalUser Portal
- Barge-Monitor-Whisper / Call MonitoringBarge-Monitor-Whisper / Call Monitoring
- Agent Stats and Availability ReportsAgent Stats and Availability Reports
- Agent Wrap-Up TimeAgent Wrap-Up Time
- System ManagementSystem Management
- Acoustic Fencing - Noise CancellationAcoustic Fencing - Noise Cancellation
- Point of Sale ExtensionPoint of Sale Extension
- SitesSites
- Call Center FunctionalityCall Center Functionality
- Call Disposition / ScoringCall Disposition / Scoring
- Call Center Agent LoginCall Center Agent Login
- Call Center Supervisor PortalCall Center Supervisor Portal
- Call Center User PortalCall Center User Portal
- Call Center WallboardCall Center Wallboard
- Call Recording RedactionCall Recording Redaction
- Hot DeskHot Desk
- Desktop Pro Softphone (CDP)Desktop Pro Softphone (CDP)
- Emailed ReportsEmailed Reports
- Advanced Queuing - Call Back, Longest Idle, Linear Cascade, Round Robin, Wait Position AnnouncementAdvanced Queuing - Call Back, Longest Idle, Linear Cascade, Round Robin, Wait Position Announcement
- SMS Texting - Inbound QueuingSMS Texting - Inbound Queuing
- Skills-Based RoutingSkills-Based Routing
- Queue - Longest Idle, Linear CascadesQueue - Longest Idle, Linear Cascades
- Queue CallbackQueue Callback
- Queue Wait Position AnnouncementQueue Wait Position Announcement
- Real Time Stats GridReal Time Stats Grid
- Reporting: Queue, Abandoned Calls, Dialed NumberReporting: Queue, Abandoned Calls, Dialed Number
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Communicate through your mobile device. Great Addition for remote teams.
- Assigned Telephone Number
- Call Handling
- Attendant Console (Virtual Switchboard)
- Unlimited Lines - Never a Busy Signal
- Auto Attendant & SmartRouting™
- Dynamic Day & Time Routing
- Music/Messaging On-Hold
- Hunt Group
- Cell Phone in Hunt Group / Queue
- Call Transfer - Attended & Blind
- Call Waiting
- Call Logs
- Click-to-Call / Call Back
- Contacts / Personal Directory
- Do Not Disturb
- Call Queue - Ring All
- Customizable Outbound Caller ID
- Call Park & Call Flip
- Follow Me - Simultaneous Ring
- Caller ID Blocking
- Robo Dialing Blocker
- Desk Phone
- Mobile App (iOS/Android)
- Web Phone / Softphone
- Failover
- HD Voice
- Inbound Caller ID Name
- Intercom Paging
- Unlimited Calling
- Missed Call Notification
- Productivity Tools
- Audio Conferencing - 3-Way
- Audio Conference Bridge - Group
- Presence - Know Who's on a Call
- Missed / Abandoned Call Notification
- Voicemail
- Voicemail Escape
- Voicemail Transcription
- Voicemail Notification - eMail
- Voicemail Notification - SMS Text
- Internal Chat / Group Chat
- Texting - SMS (words)
- Texting - MMS (images)
- Virtual Private Assistantw/ Essentials
- Video Conference Meeting
- Video Presentation Meeting (up to 1000 participants)
- Video Recording
- Video Rooms
- Video Statistics
- Click-to-Call Dialing
- Custom Number Labeling
- Dial by Name Directory
- Distinctive Ring Tone
- Main TN Directory Listing
- Office Anywhere Web
- ClarityVoice Office Anywhere Mobile App (iOS & Android)
- Speech-To-Text
- Text-to-Speech
- Clarity Video Anywhere
- Business SMS / MMS
- Call Screening
- User Management
- Administrative Portal (Agent, Supervisor, Admin)
- Coaching - Listen, Whisper, Join
- Call Recording (automatic 30-day storage)Addt'l Charge
- Call Recording - On DemandAddt'l Charge
- Call Recording Retention (60 Additional Days)Addt'l Charge
- Clarity CellularAddt'l Charge
- Desktop Pro Softphone (CDP)Addt'l Charge
- eFax with Dedicated Fax Number
- Integrations
- Call Reporting - Basic Call Detail Record
- Analytics Dashboard & eMail Reports
- User Portal
- Barge-Monitor-Whisper / Call Monitoring
- Agent Stats and Availability Reports
- Agent Wrap-Up Time
- System Management
- Acoustic Fencing - Noise Cancellation
- Point of Sale Extension
- Sites
- Call Center Functionality
- Call Disposition / Scoring
- Call Center Agent Login
- Call Center Supervisor Portal
- Call Center User Portal
- Call Center Wallboard
- Call Recording Redaction
- Hot Desk
- Desktop Pro Softphone (CDP)Addt'l Charge
- Emailed Reports
- Advanced Queuing - Call Back, Longest Idle, Linear Cascade, Round Robin, Wait Position Announcement
- SMS Texting - Inbound Queuing
- Skills-Based Routing
- Queue - Longest Idle, Linear Cascades
- Queue Callback
- Queue Wait Position Announcement
- Real Time Stats Grid
- Reporting: Queue, Abandoned Calls, Dialed Number
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HD Voice, unlimited North America local/long distance. Desk phone or softphone calling.
- Assigned Telephone Number
- Call Handling
- Attendant Console (Virtual Switchboard)
- Unlimited Lines - Never a Busy Signal
- Auto Attendant & SmartRouting™
- Dynamic Day & Time Routing
- Music/Messaging On-Hold
- Hunt Group
- Cell Phone in Hunt Group / Queue
- Call Transfer - Attended & Blind
- Call Waiting
- Call Logs
- Click-to-Call / Call Back
- Contacts / Personal Directory
- Do Not Disturb
- Call Queue - Ring All
- Customizable Outbound Caller ID
- Call Park & Call Flip
- Follow Me - Simultaneous Ring
- Caller ID Blocking
- Robo Dialing Blocker
- Desk Phone
- Mobile App (iOS/Android)
- Web Phone / Softphone
- Failover
- HD Voice
- Inbound Caller ID Name
- Intercom Paging
- Unlimited Calling
- Missed Call Notification
- Productivity Tools
- Audio Conferencing - 3-Way
- Audio Conference Bridge - Group
- Presence - Know Who's on a Call
- Missed / Abandoned Call Notification
- Voicemail
- Voicemail Escape
- Voicemail Transcription
- Voicemail Notification - eMail
- Voicemail Notification - SMS Text
- Internal Chat / Group Chat
- Texting - SMS (words)
- Texting - MMS (images)
- Virtual Private Assistant
- Video Conference Meeting
- Video Presentation Meeting (up to 1000 participants)
- Video Recording
- Video Rooms
- Video Statistics
- Click-to-Call Dialing
- Custom Number Labeling
- Dial by Name Directory
- Distinctive Ring Tone
- Main TN Directory Listing
- Office Anywhere Web
- ClarityVoice Office Anywhere Mobile App (iOS & Android)
- Speech-To-Text
- Text-to-Speech
- Clarity Video Anywhere
- Business SMS / MMS
- Call Screening
- User Management
- Administrative Portal (Agent, Supervisor, Admin)
- Coaching - Listen, Whisper, Join
- Call Recording (automatic 30-day storage)
- Call Recording - On Demand
- Call Recording Retention (60 Additional Days)
- Clarity CellularAddt'l Charge
- Desktop Pro Softphone (CDP)Addt'l Charge
- eFax with Dedicated Fax NumberAddt'l Charge
- IntegrationsAddt'l Charge
- Call Reporting - Basic Call Detail Record
- Analytics Dashboard & eMail Reports
- User Portal
- Barge-Monitor-Whisper / Call Monitoring
- Agent Stats and Availability Reports
- Agent Wrap-Up Time
- System Management
- Acoustic Fencing - Noise Cancellation
- Point of Sale Extension
- Sites
- Call Center Functionality
- Call Disposition / Scoring
- Call Center Agent Login
- Call Center Supervisor Portal
- Call Center User Portal
- Call Center Wallboard
- Call Recording Redaction
- Hot Desk
- Desktop Pro Softphone (CDP)Addt'l Charge
- Emailed Reports
- Advanced Queuing - Call Back, Longest Idle, Linear Cascade, Round Robin, Wait Position Announcement
- SMS Texting - Inbound Queuing
- Skills-Based Routing
- Queue - Longest Idle, Linear Cascades
- Queue Callback
- Queue Wait Position Announcement
- Real Time Stats Grid
- Reporting: Queue, Abandoned Calls, Dialed Number
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Communicate and collaborate on any device, from anywhere.
- Assigned Telephone Number
- Call Handling
- Attendant Console (Virtual Switchboard)
- Unlimited Lines - Never a Busy Signal
- Auto Attendant & SmartRouting™
- Dynamic Day & Time Routing
- Music/Messaging On-Hold
- Hunt Group
- Cell Phone in Hunt Group / Queue
- Call Transfer - Attended & Blind
- Call Waiting
- Call Logs
- Click-to-Call / Call Back
- Contacts / Personal Directory
- Do Not Disturb
- Call Queue - Ring All
- Customizable Outbound Caller ID
- Call Park & Call Flip
- Follow Me - Simultaneous Ring
- Caller ID Blocking
- Robo Dialing Blocker
- Desk Phone
- Mobile App (iOS/Android)
- Web Phone / Softphone
- Failover
- HD Voice
- Inbound Caller ID Name
- Intercom Paging
- Unlimited Calling
- Missed Call Notification
- Productivity Tools
- Audio Conferencing - 3-Way
- Audio Conference Bridge - Group
- Presence - Know Who's on a Call
- Missed / Abandoned Call Notification
- Voicemail
- Voicemail Escape
- Voicemail Transcription
- Voicemail Notification - eMail
- Voicemail Notification - SMS Text
- Internal Chat / Group Chat
- Texting - SMS (words)
- Texting - MMS (images)
- Virtual Private Assistant
- Video Conference Meeting
- Video Presentation Meeting (up to 1000 participants)
- Video Recording
- Video Rooms
- Video Statistics
- Click-to-Call Dialing
- Custom Number Labeling
- Dial by Name Directory
- Distinctive Ring Tone
- Main TN Directory Listing
- Office Anywhere Web
- ClarityVoice Office Anywhere Mobile App (iOS & Android)
- Speech-To-Text
- Text-to-Speech
- Clarity Video Anywhere
- Business SMS / MMS
- Call Screening
- User Management
- Administrative Portal (Agent, Supervisor, Admin)
- Coaching - Listen, Whisper, Join
- Call Recording (automatic 30-day storage)
- Call Recording - On Demand
- Call Recording Retention (60 Additional Days)Addt'l Charge
- Clarity CellularAddt'l Charge
- Desktop Pro Softphone (CDP)Addt'l Charge
- eFax with Dedicated Fax NumberAddt'l Charge
- IntegrationsAddt'l Charge
- Call Reporting - Basic Call Detail Record
- Analytics Dashboard & eMail Reports
- User Portal
- Barge-Monitor-Whisper / Call Monitoring
- Agent Stats and Availability Reports
- Agent Wrap-Up Time
- System Management
- Acoustic Fencing - Noise Cancellation
- Point of Sale Extension
- Sites
- Call Center Functionality
- Call Disposition / Scoring
- Call Center Agent Login
- Call Center Supervisor Portal
- Call Center User Portal
- Call Center Wallboard
- Call Recording Redaction
- Hot Desk
- Desktop Pro Softphone (CDP)Addt'l Charge
- Emailed Reports
- Advanced Queuing - Call Back, Longest Idle, Linear Cascade, Round Robin, Wait Position Announcement
- SMS Texting - Inbound Queuing
- Skills-Based Routing
- Queue - Longest Idle, Linear Cascades
- Queue Callback
- Queue Wait Position Announcement
- Real Time Stats Grid
- Reporting: Queue, Abandoned Calls, Dialed Number
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Ideal for call centers and larger enterprises.
- Assigned Telephone Number
- Call Handling
- Attendant Console (Virtual Switchboard)
- Unlimited Lines - Never a Busy Signal
- Auto Attendant & SmartRouting™
- Dynamic Day & Time Routing
- Music/Messaging On-Hold
- Hunt Group
- Cell Phone in Hunt Group / Queue
- Call Transfer - Attended & Blind
- Call Waiting
- Call Logs
- Click-to-Call / Call Back
- Contacts / Personal Directory
- Do Not Disturb
- Call Queue - Ring All
- Customizable Outbound Caller ID
- Call Park & Call Flip
- Follow Me - Simultaneous Ring
- Caller ID Blocking
- Robo Dialing Blocker
- Desk Phone
- Mobile App (iOS/Android)
- Web Phone / Softphone
- Failover
- HD Voice
- Inbound Caller ID Name
- Intercom Paging
- Unlimited Calling
- Missed Call Notification
- Productivity Tools
- Audio Conferencing - 3-Way
- Audio Conference Bridge - Group
- Presence - Know Who's on a Call
- Missed / Abandoned Call Notification
- Voicemail
- Voicemail Escape
- Voicemail Transcription
- Voicemail Notification - eMail
- Voicemail Notification - SMS Text
- Internal Chat / Group Chat
- Texting - SMS (words)
- Texting - MMS (images)
- Virtual Private Assistant
- Video Conference Meeting
- Video Presentation Meeting (up to 1000 participants)
- Video Recording
- Video Rooms
- Video Statistics
- Click-to-Call Dialing
- Custom Number Labeling
- Dial by Name Directory
- Distinctive Ring Tone
- Main TN Directory Listing
- Office Anywhere Web
- ClarityVoice Office Anywhere Mobile App (iOS & Android)
- Speech-To-Text
- Text-to-Speech
- Clarity Video Anywhere
- Business SMS / MMS
- Call Screening
- User Management
- Administrative Portal (Agent, Supervisor, Admin)
- Coaching - Listen, Whisper, Join
- Call Recording (automatic 30-day storage)
- Call Recording - On Demand
- Call Recording Retention (60 Additional Days)Addt'l Charge
- Clarity CellularAddt'l Charge
- Desktop Pro Softphone (CDP)
- eFax with Dedicated Fax NumberAddt'l Charge
- IntegrationsAddt'l Charge
- Call Reporting - Basic Call Detail Record
- Analytics Dashboard & eMail Reports
- User Portal
- Barge-Monitor-Whisper / Call Monitoring
- Agent Stats and Availability Reports
- Agent Wrap-Up Time
- System Management
- Acoustic Fencing - Noise Cancellation
- Point of Sale Extension
- Sites
- Call Center Functionality
- Call Disposition / Scoring
- Call Center Agent Login
- Call Center Supervisor Portal
- Call Center User Portal
- Call Center Wallboard
- Call Recording Redaction
- Hot Desk
- Desktop Pro Softphone (CDP)
- Emailed Reports
- Advanced Queuing - Call Back, Longest Idle, Linear Cascade, Round Robin, Wait Position Announcement
- SMS Texting - Inbound Queuing
- Skills-Based Routing
- Queue - Longest Idle, Linear Cascades
- Queue Callback
- Queue Wait Position Announcement
- Real Time Stats Grid
- Reporting: Queue, Abandoned Calls, Dialed Number
IMPORTANT NOTE: Customers must choose either a Business Basics plan or a Business Essentials Plan. The two plans cannot be mixed.
* Discounted price reflects term contract, 100+ volume. Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. See Terms & Conditions for more information.
À LA CARTE & CALL CENTER COMPLEMENTS
- API Integration
Call Recording (365 day storage)
Internet Fax*
- Watchdog SD-Wan Service*
Agent Queue Reports
- Call Center Agent Login
- Call Center Supervisor Portal
- Call Center User Portal
- Call Center Wallboard
- Call Recording Redaction
- Call Scoring/Disposition
- Hot Desk
- Queue – Longest Idle, Linear Cascades
- Queue Callback
- Queue Wait Position Announcement
- Skill-Based Routing
TRY BEFORE YOU BUY – TALK TO US NOW
Hi, my name is Dan and I’m here to help!
I’d love to talk about what Clarity can do for your business.
800.786.6160
Hi, my name is Dan and I’m here to help!
I’d love to talk about what Clarity can do for your business.