How our call center software works
Our software supports a traditional call center where all the agents are in one location, or a virtual one where your representatives can be pretty much anywhere in the world. All they need is a phone, an internet connection and a web processor to become part of your virtual customer support, technical support, or sales team.
Our virtual call center integrates with these CRMs and services
By connecting your computer and Clarity’s telephony data, caller’s information is brought up right away through automated screen pops. Their issues and concerns are immediately updated in your primary customer record and you can quickly keep notes about conversations, deals and agreements that ensure the continuity of service.