Don’t just take our word for it, here’s what our customers tell us

Explore our big business features and benefits.



Kelli – OxiFresh

“I just wanted to express my appreciation for both Abi and Eric. Anytime I email Abi with a request she is on it and gets back to me right away. I just called the VIP support line and was picked up by Eric who spent over an hour on the phone with me to get my phone working from home. Eric was unbelievably patient and knowledgeable, he went above and beyond by getting Comcast on the line, screen sharing and showing me how to use Office Anywhere Web. I appreciate their help so much!

Thanks for creating a great team!”

Lori – ComForCare (Multi-Locations)

“I love the ease of use of the system itself. The Clarity system supports our On-Call activity which is crucial. Features that I depend on are Call Recording, Call Tracking and VM transcription. No calls go unanswered. I can track employee activity and get a 360-degree view of what’s happening with my business. I highly recommend Clarity FranchisePhones to my colleagues and to any franchise business owner looking for an exceptional VoIP phone system to support their business.”

Kathy – Handyman Matters

“Good Afternoon,

I’m writing in regard to Lou Anne. I can’t say enough about her. She has been the kindest, sweetest person to work with. She is extremely patient, engaging, funny, personable and an amazing, very knowledgeable teacher. She took what should have been a dry, boring chore and made it enjoyable. I actually looked forward to my calls with her. It has been my pleasure and joy to work with her.

Thank you.”

Paul – Mr. Appliance (San Antonio)

“I wanted to commend Eric on his service to me yesterday. Long story short, came in to the office yesterday morning and found that the Netgear router we’ve had since we’ve started at Clarity decided to die over the weekend. I was in a bit of a mad panic trying to get phone service, internet, and the PC’s up. I got a hold of Eric and he was outstanding!…”

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Taylor C – Jeff Glover & Associates

“I continue to be impressed with Clarity’s service, along with the continually evolving features/benefits they keep adding. Our sales managers enjoy Call recording which they use for sales training. We use Clarity’s robust call routing capabilities between our offices to balance staffing & support across locations…”

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Roni – Moran Family of Brands

“I wanted to let you know that in Heather’s absence, Dan has done a nice job keeping on top of things. Also, today Steve from your Support Team handled an issue for us quickly and professionally. We think very highly of Heather here at Moran and I just wanted to pass this along to you. People are always so quick to point out the negative and I thought you might appreciate knowing that your team at Clarity is doing a wonderful job.”

Jeff – Ray Laethem Motor Village

“Within the first week of having the system, looking at the reports, we realized the opportunities we were missing. We took immediate action & it made a BIG difference to our bottom line!”

Lisa – GG (Victoria)

“Clarity is ALWAYS so helpful any time I need assistance. I was out of town and needed them to do something for me right away and they took care of it! – Peace of Mind”

Keith – ASV (Central TX)

“Very easy to use. I like the interface portal so that I can make changes on the fly. Every time I’ve required technical assistance, the first person I talk to has been able to resolve any problem.”

Alan – TMAAT (Multi-Locations)

“We never miss an opportunity to take a call from our customers. FranchisePhones lets us customize our call routing wherever and whenever we want. We get the chance to talk to everyone since they never get a busy signal. We definitely use this advantage as an opportunity to close more sales. And we do!”

Kathy – CarePatrol (NW Ohio)

“Lou Anne did such a nice job getting us trained and oriented. We have never received that level of training with any other provider. Anytime we tried to call our last provider, they would send us videos that didn’t answer our question. She is so easy going!”

Scott – TMAAT (Oakland SE)

“Love the FranchisePhones dashboard! I have instant insight to my business. I can track where my advertising dollars are working, how to staff my location based on call volume, and can export and analyze that call data so we can work harder and smarter! ”

Paul – TMAAT (IL)

“We’ve tried other phone providers in the past. It was a disaster. We chose FranchisePhones because they offered us features that helped our business grow without added expense. I can take care of all my customers and not have to worry about my phone service.”

Bud – MRA (Central Charlotte)

“The system works great and the Clarity team is always very responsive when we have questions. Anytime we’ve had questions or needed to add a line, the Clarity team has been very quick to respond and always got us up and going with ease.”

Troy – Handyman Connection (Ottawa)

“It is great system. I don’t need to manage & maintain my own in-office phone system. And it is cheaper. Your “chat” tech support is very responsive and helpful.”

Todd – PuroClean

“I appreciated the fact that the tech took the time to trouble shoot and make sure his fix did correct the issue prior to me getting off of the phone. I am at the beach and didn’t have anything to write down his name but you know who you are!! THANK YOU!”

Caitlin – ZavaZone

“I just wanted to let you know that I have been working with Abi for several months now and she always provides amazing customer service. She is prompt, friendly and very knowledgeable. I know that too often great customer service is ignored in favor of complaints, so I just wanted to let you know what a pleasure it’s been working with her.”

Christian – Molly Maid (Multi-Locations)

“The agent who assisted me, Erica, was knowledgeable, patient, and had a good sense of humor. She went the extra mile by engaging with Spectrum business and also with your networking group. By brokering these conversations, she was able to resolve a situation that has been vexing my business for weeks. Great support. Please tell her thanks for me.”

Scott – Marco’s Pizza

“God Bless Steven – he was on it and worked so hard on this all day. I want him to know and you to know we appreciate all the hard work you guys did. We know you tried and we appreciate that. When I talked to Adam, he told me Steven went home and took his work with him and continued to work on this at home. We’re not going anywhere – as far as Clarity phones. We appreciate everything you do for us.”

Jeremy – RBW (Jasper)

“Mylene and I would like to express our appreciation and extend a ‘job well done’ to Erica McCall-Veazey from your support team. Erica did a wonderful job yesterday helping us understand our new phone and the associated web-based services. She took her time walking us through everything in a well-paced manner and answered every question we had. Mylene has worked at customer service call centers for Verizon Wireless and Navy Federal Credit Union, so she knows and recognizes GREAT service when she sees it! Please extend our appreciation to Erica!”

Keeley – STA

“Good morning, Victoria! You guys truly are the best! I don’t remember the last time I’ve had such a great experience with a company. From day one, your staff has been nothing but helpful and open to communicate with me about any question I may have. I can’t think of any troubles or questions right now. Everything seems to be working well. I’m sure that I will check in with you all at another time as things come up. Thank you so much!”

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