POPULAR SERVICE PLANS
Business Essentials –
the perfect plan for your business
Unified Communication System that lets you communicate and collaborate on any device, from anywhere.
PRICING PLANS
Business Basics |
Business Essentials |
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| FEATURES | ||
| 3 way Conference Calling |  |
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Auto Attendant |
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Call Flip (transfer from cell phone)
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Call Park
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Call Reports
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Follow Me
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HD Voice
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Unlimited Hunt Groups
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Inbound CallerID Name
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Integrations with CRMs |
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Intercom Paging
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Main TN Directory Listing |
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Music/Message On Hold
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Call Presence
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Clarity Office Anywhere Mobile App (iOS & Android)
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Unlimited Local & Long Distance Calling
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User Portal
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Video Conferencing
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Voicemail to Email
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Web Phone |
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Admin Portal
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HD Voice with Acoustic Fencing
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Analytics Dashboard
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Coaching Tools – Monitor, Whisper & Join
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Business Text (SMS/MMS)
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Call Recording (automatic, 30 day)
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Call Recording (on demand) |
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Call Redaction |
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Cell Phone in Hunt Group/Queue
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Company Chat
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Conference Bridge
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Unlimited Internet Fax*
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E-mailed Reports
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Missed Call Notification
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Point of Sale Extension
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Queue – Ring All
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Selectable Outbound Caller ID
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Virtual Private Assistant
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Voicemail Transcription
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IMPORTANT NOTE: Customers must choose either a Business Basics plan or a Business Essentials Plan. The two plans cannot be mixed.
ADD COMPLEMENTS TO YOUR PLAN
À LA CARTE COMPLEMENTS
Make your plan even more valuable with pro-level features
CALL CENTER COMPLEMENTS
These features add Call Center capabilities to ANY plan
| Agent Queue Reports | Hot Desk |
| Call Center Agent Login | Queue – Longest Idle, Linear Cascades |
| Call Center Supervisor Portal | Queue Callback |
| Call Center User Portal | Queue Wait Position Announcement |
| Call Center Wallboard | Skill-Based Routing |
| Call Recording Redaction | Video Conferencing |
| Call Scoring/Disposition |
