Our Call Center functionality includes everything you’d expect from professional grade call center software including Call Hold Queues, Automated Call Distribution, Advanced Call routing, Supervisor Mode, Agent Performance reports, and more.
For some companies, faxing is still a fact of life. With electronic faxing all your faxes get emailed as PDFs right to your computer, phone or tablet. Of course, if you still have an actual fax machine, we can route faxes there too. It’s like turning your regular fax machine into a VoIP fax machine.
That expensive Customer Relationship Management system you have is only as good as the data you feed it. Luckily, with our real-time connections to an extensive list of the most popular CRM and POS systems, getting the big data you need is no big deal.
Your company is on the move and your phone system needs to keep up. Options like Simultaneous Ring where a call rings all your phones including your cell phone or home phone at the same time helps you get the work done no matter where you’re getting the work done.
We provide a variety of tools for recording and monitoring conversations between your customers and your employees. The first step to improving your customer relations is understanding where they stand.
VoIP Desktop Phones, Conference Phones, Cordless Phones & More
To use a phone system, you need a phone. We carry a full selection of industry leading Polycom VoIP phones as well as YeaLink, Netgear and Jabra products. Click a link below to jump to a product category:
Not all internet traffic is created equal. Internet surfing, phone calls, video streaming, data processing, all share the same connection. You want to make sure to prioritize your voice and payment processing. We can show you how.
At Clarity, we do onsite installations and virtual installations. With a virtual installation, all the setup is done remotely. All you need to do is plug in your phone. If you’d prefer we come to you, we can do that too.
Finding the best most reliable internet providers can be a challenge for any business large or small. And when you have locations all around the country can be arduous. But with our internet Concierge service, the only phone call you’ll have to make to find the best providers is to us. We’ll find options in your area and provide you with the best deals available to choose from.
Is your Internet Service Provider delivering all the speed and quality you paid for? Are they doing everything they can to protect you from hackers? With Clarity’s Watchdog Service™, we’ll monitor the quality of your internet connection and we’ll bark when your ISP bites.
A professional voice on you phone system can make the difference between a customer leaving a message. and just leaving. Our professional On-hold Messaging and other marketing tools will help you turn every inbound call into a sales call.