To get your franchisees on the same page, start by getting them on the same phone system.
With FranchisePhones from Clarity Voice you get more than a phone system, you get:
Brand consistency – Whether your team members are near or far, your customers will enjoy a seamless, uniform communications experience that helps to build your brand’s credibility and service satisfaction.
Market insights – Our integrated data analysis and reporting system alerts you to trends affecting the metrics that matter. Monitor your call times, call volume, and productivity to keep your costs low and your customers happy. Click here to learn more about our Charts and Reporting tools.
Certified Support – In addition to our technically certified native English speaking support agents, we provide ongoing training for your home office and franchise teams, plus system wide telecommunications training, optimization and management.
Less confusion, more communication – When all of your franchisees share the same hosted communications platform, you spend less time getting everyone on the same page and more time sharing the ideas and information that keep your business growing.
Increase your Unit Profitability with our 360° Call Insights Dashboard
When your franchisees use FranchisePhones®, our 360° Call Insights Dashboard software will help them, and you, create more sales.
Know what’s driving leads: see and compare the performance of each marketing number in each medium used.
Know what’s working: Pinpoint in real time the best performing units and those that need coaching.
Know the brand experience: Use recorded calls and realtime tools to listen to the experience customers are receiving at any location.
Features that can help you make more sales
When you upgrade to a VoIP system from Clarity Voice, your phone becomes one of your business’s most powerful selling tools.
Set all your phones to ring, including your cell phone or home phone, at the same time as your business line. You’ll never have to worry about missing a call, or a sale, again.
Easy Call Transferring to and From Mobile Phones
Office callers can be quickly transferred to mobile phones, or secondary home office locations. Likewise, you can seamlessly callers back to your office again — even from mobile phones.
Messages on Hold
Studies show 33% of callers hang up when put on hold. Playing a fun or informative sales message while they wait will keep them engaged and prep them to buy.
Missed Call Notifications
Never worry about missing a sales opportunity with notifications for missed calls and new voicemails sent to you by email, text (SMS) or both.
Automatically and intelligently transfer callers to a live person wherever they roam (in the office or to a mobile phone).
Virtual Personal Assistant
Return customer calls from your home or cell phone, but have your office phone number appear on their caller ID. The convenience of using your cell phone without the inconvenience of customers calling you on it.
Live Call Monitoring
Record all of your calls or just selected lines. Listen in to a live call and whisper suggestions. There is no better training tool than Live Call Monitoring.
Quickly see if employees are on the phone. This is a great feature if you are in a different part of the office or have remote employees.
Make sure your callers NEVER hear a busy signal again. With Call Queuing you can place all callers into queues so their call will be handled by the next available employee.