The only VoIP service specializing in the needs of Franchisees
Clarity Voice is the parent company to FranchisePhones®, the only VoiIP service dedicated to franchisees. With FranchisePhones®, upgrading your phone with the power of VoIP is easy.
Our award-winning customer care team will help determine the best system for your needs, assist in setting up your new communications platform, and respond quickly when you need help. Best of all, we deliver the features and options that make your life easier for one low, monthly price that keeps your costs manageable.
As an active member of the International Franchise Association, we’re in touch with the trends and developments that keep our technology at the leading edge of the industry. Even better: we’re honored that the IFA entrusts their own communications solutions to FranchisePhones®.
Features that can help you make more sales
When you upgrade to a VoIP system from Clarity Voice, your phone becomes one of your business’s most powerful selling tools.
Set all your phones to ring, including your cell phone or home phone, at the same time as your business line. You’ll never have to worry about missing a call, or a sale, again.
Easy Call Transferring to and From Mobile Phones
Office callers can be quickly transferred to mobile phones, or secondary home office locations. Likewise, you can seamlessly callers back to your office again — even from mobile phones.
Messages on Hold
Studies show 33% of callers hang up when put on hold. Playing a fun or informative sales message while they wait will keep them engaged and prep them to buy.
Missed Call Notifications
Never worry about missing a sales opportunity with notifications for missed calls and new voicemails sent to you by email, text (SMS) or both.
Automatically and intelligently transfer callers to a live person wherever they roam (in the office or to a mobile phone).
Virtual Personal Assistant
Return customer calls from your home or cell phone, but have your office phone number appear on their caller ID. The convenience of using your cell phone without the inconvenience of customers calling you on it.
Live Call Monitoring
Record all of your calls or just selected lines. Listen in to a live call and whisper suggestions. There is no better training tool than Live Call Monitoring.
Quickly see if employees are on the phone. This is a great feature if you are in a different part of the office or have remote employees.
Make sure your callers NEVER hear a busy signal again. With Call Queuing you can place all callers into queues so their call will be handled by the next available employee.
Learn about all our features on our Phone Features page.
Solutions by Industry
The best phone setup for a plumber is significantly different than the perfect solution for a pizza place. Our experience serving hundreds of franchisors, franchisees, and independent businesses, has taught us everything we need to know about the best way to configure a phone system to help you make more sales in your specific industry.
Jump to a page dedicated to your industry to learn more:
You deserve a dedicated Account Manager
From the start, you’ll be working with a Clarity Account Manager, dedicated to your business. More than a salesperson, a real professional who knows franchising inside and out, and understands the financial commitment you make in opening a location.