The high touch of a local provider with the stability of a national company
At Clarity, we’ve grown to be a national force in cloud communications by always treating our clients as if they’re located right next door.
Our custom software and reliable network will give you the Enterprise-level, HD-quality cloud communication services you expect.
And our highly-trained, native English speaking customer service professionals will always give you the personalized attention you deserve.
Features that can help you make more sales
Messages on Hold
Studies show 33% of callers hang up when put on hold. Playing a fun or informative sales message while they wait will keep them engaged and prep them to buy.
Missed Call Notifications
Never worry about missing a sales opportunity with notifications for missed calls and new voicemails sent to you by email, text (SMS) or both.
Easy Call Transferring to and From Mobile Phones
Office callers can be quickly transferred to mobile phones, or secondary home office locations. Likewise, you can seamlessly transfer callers back to your office again — even from mobile phones.
Automatically and intelligently transfer callers to a live person wherever they roam (in the office or to a mobile phone).
Virtual Personal Assistant
Return customer calls from your home or cell phone, but have your office phone number appear on their caller ID. The convenience of using your cell phone without the inconvenience of customers calling you on it.
Live Call Monitoring
Record all of your calls or just selected lines. Listen-In to a live call and whisper suggestions. There is no better training tool than Live Call Monitoring.
Quickly see if employees are on the phone. This is a great feature if you are in a different part of the office or have remote employees.
Analytics: Charts & Reports to improve your business
One of the great advantages of a VoIP phone system is all the data it generates about your business. Clarity’s VoIP system automatically creates a series of informative reports that can help you determine:
Lead Source – instantly know how customers found you and how well your marketing is paying off.
Staffing Decisions – know how many people to schedule, and when customers want to talk to you, at a glance.
Call Recording – coaching tool to boost your customer facing employees’ performance.
With automated Email Reporting you can schedule select business call reports to be delivered right to your inbox. Additionally, you can also ensure other key members of your team receive daily reports with instant links to more details via Clarity’s analytics dashboard.
The first step to making more sales with your phone
is to use your phone to call us.
To learn more about how upgrading your phone system to Clarity Voice can help you make more sales,
call 800.786.6160 or use our Get A Quote page to get started.