Capabilities by need
Texting & Messaging
Text customers from the business number they already know, with one shared inbox the whole team works from, a way for callers on hold to switch to text, and campaigns that stay registered, compliant, and delivered.
12 capabilities across the Clarity Voice platform.
Call Center & Queuing
Revenue Protection & Smart Routing
Messaging, Email & Compliance
Mobility & Remote Work
Frequently asked questions
QUESTION: Can customers text our existing business number?
ANSWER: Yes. Your main business number becomes text-enabled, so customers can text your main business number and your team sees it instantly in a shared inbox.
QUESTION: What keeps our texts from being blocked as spam?
ANSWER: Carriers now require businesses to register their texting. Clarity Voice handles that registration and keeps opt-out handling built in, so appointment reminders and promotions reach the phone instead of a carrier filter.