Capabilities by need
Uptime & Reliability
Phones that stay up when the internet does not: automatic cellular backup at the location, alerts the moment a connection degrades, and calls that forward to cell phones through any failure.
5 capabilities across the Clarity Voice platform.
Network, Reliability & Security
Business Class Fundamentals
Frequently asked questions
QUESTION: What happens to our phones when the internet goes down?
ANSWER: Two layers of protection: the Watchdog appliance switches the location to cellular backup automatically, so phones keep ringing through most outages, and platform-level forwarding sends calls to cell phones with no extra hardware.
QUESTION: Will we know an outage happened?
ANSWER: Yes. You get an alert by text or email the moment a connection drops or degrades, naming the location and the issue, usually before the first "why is the phone dead?" moment.