Capabilities by need
Multi-Location
Run every location from one place: shared directories on every desk phone, one standard setup, routing and staffing managed from a single login, and reporting that compares locations side by side.
10 capabilities across the Clarity Voice platform.
Management, AI, and Analytics
Call Center & Queuing
Messaging, Email & Compliance
Voicemail, Fax & Everyday Desk Features
Business Class Fundamentals
Frequently asked questions
QUESTION: Can corporate manage every location centrally?
ANSWER: Yes. Routing, hours, and staffing for every location are visible and manageable from one login, and new locations or employees are set up from a template so the standard holds.
QUESTION: Can we compare how locations perform on the phone?
ANSWER: Yes. Answer rates, call volume, and call quality compare across every location, so support goes where it is needed before customers feel the difference.