Capabilities by need
After-Hours Coverage
The phone keeps working after your team goes home: calls that ring the on-call person in order, voicemail that reaches your email instantly, texts that alert the on-call phone, and a Voice AI Receptionist that welcomes every caller and connects them to the right person instead of taking a message.
6 capabilities across the Clarity Voice platform.
Revenue Protection & Smart Routing
Messaging, Email & Compliance
Mobility & Remote Work
Voicemail, Fax & Everyday Desk Features
Frequently asked questions
QUESTION: What are the options for covering calls after hours?
ANSWER: Routing switches automatically at closing time to whichever coverage fits: the on-call person's phones in order, a line forwarded to your answering service, or the Voice AI Receptionist. After-hours texts alert the on-call phone, and voicemails reach your email right away.
QUESTION: Can an after-hours caller still reach a person?
ANSWER: Yes. Routing rings the on-call person in order, or the Voice AI Receptionist answers in a natural voice and connects the caller to the right person. Nobody has to work through a menu or leave a message and hope.