INDUSTRY | PHARMACY SERVICES

The right VoIP solution can help your Pharmacy get far more out of its phone system

Most cloud companies just want to sell you a phone. At Clarity Voice, we want to help you use your phones to make more sales.

NOW WE’RE TALKING

The top three ways switching to Clarity will gain you more revenue

NOW WE’RE TALKING

The top three ways switching to Clarity will gain you more revenue

Marketing & Promotional Tools

PharmacyPhones® enables HIPAA-regulated customers like you to use our communication solutions from many devices while saying compliant.

Smart Business Phone Features

PharmacyPhones® gives you Unlimited Lines, Virtual Assistants quickly route callers, while Call Queuing ensures all inquiries are answered in the order received. At the counter or in the isle on wireless devices.

Insight & Analytics

With our system you will know how well your team is doing – from staffing to answering the phones and managing your marketing budget.

PHARMACY PHONES® BENEFITS

Stop Missing Calls

Every call you miss could be a missed sale. With Clarity, unlimited phone lines mean your customers will never hear a busy signal. Promotional messaging options can instantly accelerate average tickets by +20%. Know what marketing is making your phone ring and where you’re wasting your money.

Start Selling to a Captive Audience

If you’re not using your phone to sell products and services to everyone who calls, you’re not just missing a sale, you’re missing the boat. In-ring messaging lets you play a recorded offer to callers even before you tell them to press 1.

Improve Your Customer Service 

With PharmacyPhones® by Clarity, you’ll get the tools you need to monitor your staff’s interactions with customers and help them do a better job of servicing and selling. Monitoring and training tools – hear first hand how calls are handled and jump-in to save sales and train new employees with Listen-In, Whisper, and Join functions.

Use a Phone Designed for Independent Pharmacies Like You

Who better to help you make more sales than a phone company that specializes in local, regional, and independent pharmacies? Clarity Voice is the best in breed VOIP service provider serving the US and Canada.

Take Advantage of Our Expertise in Your Industry

The best phone setup for a plumber is significantly different than the perfect phone solution for a pharmacy. Our experience serving hundreds of franchisors, franchisees, and independent business, has taught us about the best way to configure a phone system to help you make more sales.

Never a Busy Signal

Callers instantly hear a voice menu prompting them to identify the reason for their call for faster service. Add unique On-Hold Music or Messaging by caller type to further educate callers about new products/services and/or awareness of monthly advertised specials.

In-Ring Messaging Drives Upsells

In-Ring Messaging Drives Upsells. Increase your average order by 20% by promoting weekly or monthly specials before you even answer the phone. Add longer educational or promotional messages while they wait for service. Professional Recordings also available to ensure you sound as professional as a national chain.

Time-of-Day/Day-of-Week Routing & Promotional Messaging

Adjust messaging and call handling based on your busy periods, holidays and more. Add unique On-Hold Music or Messaging by caller type to further educate callers about new products/services and/or awareness of monthly advertised specials.

Hard to Beat Call Handling

Handle an unlimited number of callers: park them on hold and pick them up from the front or back of the store. Offer to ring them back instead of having to hold and even add special ring tones to help distinguish customers from delivery drivers calling in.

HD Voice With Acoustic Fencing

Keeps customer conversations free from extraneous noises and distractions by dramatically improving the most important component of your call – voice clarity. Customers will no longer struggle to hear over store noise or overhear counter chatter.

Call Recording

A standard feature. Listen to random calls for quality assurance, or find a customer’s call if they complain about staff or an incorrect order.

Real Time and Historical Reports 

Which ads are driving more callers to you? How many calls are YOU losing? How long are people waiting? With our system you will know how well your team is doing – from staffing to answering phones and managing your marketing budget.

Auto Attendants

Immediately answer and customize call routing by caller type (physician offices vs. existing customers, employees vs. valued vendors or commonly asked questions such as business hours or driving directions.) Further educate callers about new products/services and/or awareness of monthly advertised specials with professional on-hold messaging .

POS Integration

Need point of sale screen pops or custom integration? No problem, we have a number of options to offer you.

WHAT WE DO

Technically certified VoIP professionals and communication consultants

We’re not here to sell you, we’re here to help you

We could go on all day, but we’re less interested in selling you on us than we are in helping you make the most of your client interactions while reducing operational cost.

Let’s take the next step and have us give you a quote. There’s no obligation. We won’t pester you to close the deal. We just want the opportunity to show you how we can help you by upgrading your phone system.

DOWNLOADS

Most Used Features For Pharmacies

A full suite of flexible telecom features.

DaaS – Perpetual Lease Agreement

Rental options for equipment in the Poly product line.

Watchdog SD-WAN

Internet management, security, monitoring, and optimization service.

Hi, my name is Dan and I’m here to help!

I’d love to talk about what Clarity can do for your business.

800.786.6160